Sr. Manager, People Operations

  • Pittsburgh, PA
  • Full Time
  • Senior Manager/Supervisor

JazzHR, Jobvite, and NXTThing RPO merged together in April of 2021 to change the way businesses attract amazing talent.  Across our brands, we serve businesses of all sizes with award-winning software and world-class services to drive talent acquisition results.

As Sr. Manager of People Operations, you report to our SVP of Human Resources and play a critical role on the HR Leadership Team.  You'll lead a team of experienced HR professionals to support all of our business units while creating an environment of continuous development.

What you’ll do:

  • Work with People Ops Analysts to build operational best practices and integrate our business units to drive growth and scalability
  • Manage compliance and policies across our brands, including handbooks, EEO reporting, CSR Surveys, 401k plans, contractors, and the like.
  • Own HRIS, digital file management, and employee data
  • Prepare, analyze and make actionable recommendations based on, data across all business systems.
  • Develop and regularly report out to the business on people metrics.
  • Manage and maintain global employee data in ADP WorkforceNow and Namely
  • Develop and implement integrated transactional HR processes across business units.
  • Lead the overall global benefits management process, including plan designs, administration, renewals, and broker relationships.
  • Design, develop and implement global total compensation programs that are cost-effective, competitive, and meet the needs of both the company and employees (merit, bonus/incentive, perks, time off, etc).
  • Manage the salary benchmarking process for all positions across the globe to ensure employees are appropriately compensated for their role in their location.
  • Play an active role in Cap Table management and related transactions
  • Ensure that the company is in compliance with all federal and state regulations.
  • Build collaborative relationships and provide consultative advice to managers and HR business partners on our people strategy and policy and guideline interpretation.


What you’ll bring:

  • Bachelor's Degree or equivalent in Business, Human Resources or similar field.
  • 7+ years of hands-on human resources experience required; international experience is a must
  • 3+ years of leading team members
  • Experience working in a technology environment
  • Ability to both manage and perform day-to-day administrative duties related to compensation, benefits, and HR systems.
  • Process improvement orientation with a high degree of comfort making recommendations
  • Demonstrated success in a dynamic, fast-paced and ever-changing environment
  • Strong working knowledge of Human Resource Information Systems (ADP preferred)
  • Strong communication skills.--verbal, written, and via social tools

As a leader you’ll:

  • Model our Core Values
  • Coach, empower, and motivate your team members
  • Have critical feedback conversations with your team members
  • Remove roadblocks for your team
  • Set goals & metrics for your team that are aligned with company objectives
  • Make yourself available to your team for questions, guidance etc.
  • Celebrate successes and provide praise for a job well done by your team members
  • Network within your space to help recruit talent to Jobvite
  • Ensure a safe & secure work environment free from harassment and bullying 
  • Communicate proactively and effectively with other departments
  • Provide a great recruiting & onboarding experience to candidates and new team members
  • Trickle-down critical company messages to your team
  • Create and execute on actions plans based on your engagement survey results


About JazzHR:

Since 2009, JazzHR has raised the bar in the recruiting software industry, with many of our innovations becoming industry-standard. We’re the first company to put powerful, yet easy-to-use recruiting software in the hands of startups, growing companies, and small businesses from all industries.

We’re called JazzHR because we feel it’s a powerful metaphor for the way our software breaks the rules of our industry. Jazz music doesn’t fit into a box. Jazz fans don’t fit in a box. Our company certainly doesn’t fit in a box, either! We're in constant pursuit of improvement. We're always developing new tools, features, and integrations to help over 7,000 businesses that trust us to help them recruit and grow their businesses.

JazzHR has offices in Pittsburgh, PA and Waltham, MA. Most recently, our team was named "Company of the Year" by the Golden Bridge Awards, a Leader in G2's Fall 2019 Reports and part of the Pittsburgh Business Times' 2019 "Fast 50" List. JazzHR was also included on the Inc 5000 list of Fastest Growing Companies for the third year, chosen for TrustRadius's 2019 Top Rated Award and named a 2019 "Rising Star" by the ADP Marketplace. We're proud of our accomplishments - click here to see more!

Our team is at the center of everything we do. If you want to contribute to a growing organization, be challenged, and see the results of your efforts, apply to one of our open positions today!

JazzHR is an equal opportunity employer. All employment decisions are solely based on business needs, job requirements and individual qualifications without regard to race, gender, religion, ethnicity, age or any other status protected by the laws and regulations where we operate.

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