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Enablement Manager

JazzHR is experiencing rapid growth and is looking to expand our team with the addition of a high-energy, talented Enablement Manager. In this role, you'll work collaboratively to equip all customer-facing employees with the ability to consistently have valuable conversations with the right stakeholders throughout the customer lifecycle. As the bridge between marketing, product, and sales, you'll be an expert on the JazzHR customer, what they need, and how we can help them be successful.

The ideal candidate is a 'doer' with a ferocious appetite for success who can think strategically and act tactically, loves a challenge, and is passionate about the details.

What You'll Be Doing

  • Be the Customer Expert – Developing intimate knowledge of our customers, who are they, how they buy, and what they care about
  • Competitive & Market Intelligence – Generating insights on the market, competitors, industry trends, and buyer needs; Being an expert on our competition and how they are positioned
  • Storytelling - Developing demand-centric product positioning, value proposition and messaging that differentiates our products in the market
  • Sales enablement – Enabling our customer-facing teams to communicate the value of our product through impactful training materials, sales collateral, and customer success stories
  • Marketing Enablement - Working collaboratively with the marketing team to  design, test and scale innovative marketing programs that drive product adoption, expansion and retention
  • Data-Driven Analysis - Defining, tracking and analyzing key metrics for feature adoption and utilization, product launches, and customer success to help optimize marketing efficiency and effectiveness

What You'll Bring

  • 5+ years of marketing experience with at least 2 years of experience in the B2B SaaS space
  • Bachelor's Degree in marketing, communications or similar required
  • Strong attention to detail, creative thinking and ability to thrive amidst cross-functional projects, aggressive deadlines, and consistent change
  • Exceptional written communication and presentation skills
  • Proven ability to manage expectations, opinions, and feedback from multiple stakeholders and on multiple projects simultaneously
  • Ability to crank out copy that resonates, excites, and ignites
  • Unrelenting curiosity, initiative, and resourcefulness


This key position is based in either our Pittsburgh or Boston office and is not eligible for telecommuting. 


About JazzHR:

Since 2009, JazzHR has raised the bar in the recruiting software industry, with many of our innovations becoming industry-standard. We’re the first company to put powerful, yet easy-to-use recruiting software in the hands of startups, growing companies, and even presidential campaigns.

As JazzHR, we’re now on a mission to reveal the elusive yet absolutely critical connection between recruiting and performance. We’re doing this by creating innovative tools that help companies uncover the hidden recipes for making transformative hires.

We believe that hiring managers have the most important job during the whole recruiting process (choosing whom to hire), yet they’re the most underserved user of recruiting software. There’s nothing in recruiting software that helps hiring managers make better hires. We’re dedicated to closing the loop that connects recruiting to performance so how a company recruits actually transforms how it performs.

We’re called JazzHR because we feel it’s a powerful metaphor for the challenges that employees face to perform in today’s modern work environment. It also represents the fact that our software breaks the rules of our industry. Jazz music doesn’t fit into a box. Jazz fans don’t fit in a box. Our company JazzHR certainly doesn’t fit in a box.

JazzHR has offices in Pittsburgh, PA and Waltham, MA. Our team has been the recipient of a series of prominent awards. Named an Inc. 5000 company in 2017 for the second consecutive year, JazzHR continues to be recognized for its accelerated growth and human capital management solutions. Along with being named 2017's Best Human Capital - Talent Management Solution in the 32nd annual SIIA CODiE Awards, JazzHR was recently ranked the No. 1 most user-friendly Applicant Tracking Software by Capterra.

JazzHR is an equal opportunity employer. All employment decisions are solely based on business needs, job requirements and individual qualifications without regard to race, gender, religion, ethnicity, age or any other status protected by the laws and regulations where we operate.

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