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Director, Product Management

JazzHR is seeking a dynamic, results-oriented product management professional to lead our next wave of product expansion. The successful candidate will have deep experience in technology-based product management, with specific emphasis on Software as a Service (SaaS) B2B revenue models. 

Reporting to our Chief Technology Officer, the Director of Product Management will define JazzHR’s product strategy and execution plan to deliver solutions that delight customers and drive market share. 

The ideal person for this critical role must have the range of skills to deliver results on a strategic and tactical level.  A metrics-driven, pragmatic mindset toward product management; combined with a hands-on approach, a natural ability to lead and strong communication skills are key strengths of the ideal candidate.  You must have a competitive desire to win, strong organizational skills, and a results-oriented mindset.  A total customer focus is a key trait for the person who takes this role on.  You must be able to hear the voice of our customer and translate that into features and products that win business and drive growth. 

What you'll be doing:

  • Leading and managing the product management team
  • Being a key contributor to the definition, direction and communication of JazzHR’s product strategy
  • Owning and driving quantitative and qualitative product performance
  • Ensuring the team provides detailed, actionable product requirements documents
  • Leading product roadmap definition and prioritization process
  • Owning product UX & UI
  • Acting as a key JazzHR evangelist to internal and external stakeholders including customers, employees, press, strategic partners, and analysts
  • Being the champion for our growing customer base – identifying needs, discovering solutions and relentlessly pursuing total customer empowerment through JazzHR’s solution
  • Identifying strategic, tactical, and process barriers to success. Course correct as necessary to achieve objectives
  • Optimizing JazzHR’s product management process methodology
  • Developing a deep customer “needs and wants” understanding achieved through continuous conversations with JazzHR’s prospective and current customers
  • Working closely with Engineering team to ensure products meet requirements and deadlines
  • Working closely with JazzHR’s Marketing team to define product requirements, ensure effective product messaging, adherence to branding and launch planning

What you'll bring:

  • 7+ years of experience working in a product management role, 3 in a leadership capacity
  • Natural curiosity
  • Unabashed passion for delighting customers by exceeding their expectations with every interaction
  • Experience building and launching products from ideation through launch and revision
  • Proven ability to influence cross-functional teams without formal authority
  • Metric mindset - extensive customer research and data analysis experience
  • Strong ability to process and synthesize information
  • UX/UI experience with bias towards “clean and simple / less is more”
  • Outstanding written and oral communication skills
  • Understanding of agile methodologies
  • Ability to design and build products in a manner that will scale with high velocity adoption rates
  • Experience and knowledge in the Human Capital Management space (preferred)
  • Experience in Software as a Service (SaaS) organizations (preferred)
  • Ability to excel in a fast moving, fluid, early stage high growth environment
  • Bachelor’s degree

This role is based in Pittsburgh, PA and not eligible for telecommuting.  Qualified candidates must be able to work onsite in our office each day.

About JazzHR:
JazzHR has been empowering small businesses with cutting edge performance recruitment solutions since 2009.  For thousands of SMBs, JazzHR’s platform bridges the gap between recruiting and new hire performance.   

Growing companies trust JazzHR to improve their results by replacing antiquated hiring practices with JazzHR’s high performance candidate sourcing, interviewing, and talent evaluation and new hire onboarding solutions. 

The JazzHR team believes in a customer first mindset, a collaborative and winning culture, driving results, and having fun while doing so.  We offer highly competitive salaries, great benefits, and your birthday off every year.  If you share a similar professional outlook, come join us!

JazzHR is an equal opportunity employer.  JazzHR makes employment decisions solely based on business needs, job requirements and individual qualifications without regard to race, gender, religion, ethnicity, age or any other status protected by the laws and regulations where we operate.  


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